10 Things About Dental Implants

4 11 2009

Thanks to Dr James Hamill at Blue Apple Dental in Ireland for permission to use an article he came across on his Facebook pages.

I echo James’s comments which emphasizes the authors efforts to note the skills and attention to detail required to carry out this treatment successfully.

A visit to Blue Apple Dental in Ireland’s website shows what a modern, hi-tech facility can look like and I hope that Spring Grove Clinic continues to offer the same standard of treatment and customer care.

BlueApple’s site can be found at http://www.blueappledental.com.

dental-research.html

Anyone interested in discussing Dental Implants are most welcome  at Spring Grove Clinic. Call or email form the website to arrange your Consultation.

tel 0141 771 0800, http://www.springgroveclinic.com





don’t worry – be happy

9 07 2009

spotted this on my colleague Alun Rees’s blog, found it truly inspirational

 

 

thanks Alun. Off to work now to pick myself up!!





Breath of Fresh Air

7 07 2009

So glad I got up today…

Spent most of the day training with Chris Barrow and my team – creating the Spring grove Clinic ‘wheel’ our new metaphor for our patient journey. Very worth while day … nearly managed to delegate all the tasks. Just got to find a small business web designer.





Dental Implants at Spring Grove Clinic

24 03 2009

 

 

missing tooth replaced- no dentures!

missing tooth replaced- no dentures!

 

 

 

 

Today I fly down to Gatwick to begin the finalization of my Dental Implant Training. 

We are asked more and more for this service and I am really excited to able to offer it at Spring Grove Clinic. The training over the next two days is run by Straumann as a part of the ITI (international team for implantology) training programme. The course is on the restorative part of implant dentistry I.E. the bits we see aftre the implants are placed and will be folllowed by a two day course on the introduction to surgical aspects of implant dentistry. This is exciting for the staff at Spring Grove and offers even more choice to patients in the types of treatment available at our Clinic.

We are now accepting Implant cases at Spring Grove Clinic for assessment and treatment where possible.





Names for a new Practice

23 03 2009

Thinking of a new name for a new business……A business park dental practice in a new business park. Any suggestions would be welcome. Could be the start of a new franchise business.





Performance Enhancement

23 03 2009

I have recently been looking at ways to increase my energy levels and realizing that there is nothing else for it but to dust off the running shoes, enter a half marathon and start the process of getting my aerobic fitness back. Oh Joy.

Saw this article on Malcolm Gladwell’s blog and it made me smile..

 

THE WAR ON DRUGS

From the January 14, 2008 Sports Illustrated:

Page 36:  “Then, on a late touchdown run against Arkansas on Nov. 23 [LSU quarterback Matt Flynn] separated his throwing shoulder. Two painkilling injections allowed him to stay in the game.”

Page 51: “In the moments before kickoff, some players listen to metal and some listen to rap. Some talk to God and some talk to themselves. Seattle Seahawks defensive end Patrick Kerney wraps a black graphite glove around his neck, wires it to the portable neurmuscular stimulator in his locker and sends small currents of electricity into his body. He literally energizes himself . . . When  Kerney goes home to his house in Bellevue Wash., he climbs into a hyperbaric chamber to infuse his body with oxygen. Then he falls asleep under silver-threaded “earthing” sheets plugged into an electrical outlet. . . “

It’s such a relief “performance enhancing drugs” are banned from professional sports, isn’t it? We have no idea what their long-term health consequences are, and there’s a real possibility they offer users an “unfair” advantage.

 

Off to buy a graphite glove for use on the staff at Spring Grove!

 

 





Angry Phone Calls are Your Friend

7 03 2009

A great comment on marketeer Seth Godin’s Blog

 

http://sethgodin.typepad.com/seths_blog/2009/03/direct-from-consumer-marketing.html

 

How insightful a comment is that?

I am always trying to explain this to my Team at Springgrove Clinic. If  we can resolve a complaint, tackle it head on, and get a satisfactory outcome, we will often have a customer for life.





Food for Thought

6 03 2009

 

From The Times

January 12, 2008

Caveman blues

Too much stuff, too much food, too much info: John Naish on how modern life baffles our Stone Age brains into thinking we can never have enough

Your browser may not support display of this image.

Over the past decade, two facts have become increasingly obvious – that our ever-increasing consumption is wrecking the planet, and that continually chasing more stuff, more food and more entertainment no longer makes us any happier. Instead, levels of stress, obesity and dissatisfaction are spiraling.

So why is our culture still chasing, consuming, striving ever harder, even though we know in our sophisticated minds that it’s an unrewarding route to eco-geddon? New scientific studies are helping to reveal why. It’s our primitive brains. These marvelous machines got us down from the trees and around the world, through ice ages, famines, plagues and disasters, into our unprecedented era of abundance. But they never had to evolve an instinct that said, “enough”.

Instead, our wiring constantly, subliminally urges us: “Want. More. Now.” Western civilisation wisely reined in this urge for thousands of years with an array of cultural conventions, from Aristotle’s Golden Mean (neither too much, nor too little) to the Edwardian table-saying: “I have reached an elegant sufficiency and anything additional would be superfluous.”

Consumer culture ditched all that, though, constructing instead an ever more sophisticated system for pinging our primitive desire circuits into overdrive. It got us to the point where we created everything we need as a basis for contentment. Now it’s rushing us past the tipping point, beyond which getting more makes life worse rather than better. And it’s making our brains respond more weirdly than ever.

Our old wiring may condemn us to keep striving ever harder until finally we precipitate our dissatisfied demise. But, instead, we could learn to practise the comfortable art of “enough” in this overstuffed world. There is a broad armoury of strategies we can adopt to proof our brains against the pressure to pursue and consume too much, to work too hard and to feel constantly inadequate and underprivileged. The most fundamental of these is knowledge: forewarned is forearmed. So here are just a few of the myriad unexpected ways in which our culture pushes our wanting brains into overdrive.

Stuffed by celebs

Consumer society has invented a barrage of ways to stimulate our want-more brains’ acquisitive instincts, but the latest and greatest of these innovations is celebrities.

The desire-driven wiring of our primitive brains evolved in the Pleistocene era, between 130,000 and 200,000 years ago. It was moulded by half-starved hunter-gatherers and farmers whose crops frequently failed. Those who kept going survived to give us their yearning genes. That wanting instinct gets fixated on material goods. We evolved to desire possessions as no other creature does. Neolithic cave sites may partly explain why. Many contain millions of hand-axes – far more than cave-dwellers ever needed. Anthropologists believe that the best axes were not just prized tools, but precursors of Ferraris and Jimmy Choos. Owning Stone Age bling displayed your high reproductive value.

Nowadays this status-chasing urge makes designer goods sorely alluring, even if they make no real difference to our luxury-glutted lives. Our hunter-gatherer brains seem wired to experience constant buyers’ urges, too. Brain scans by Emory University in Atlanta show how the reward-chemical dopamine is released when we spot a product and ponder its purchase. But only the anticipation, the hunt, releases dopamine. After the deal is sealed, the high may evaporate in minutes, leaving what shop-owners call “buyer’s remorse”.

One of the most successful ways to dispel that remorse and stimulate more buying is celebrity endorsement. Manufacturers spend millions paying the likes of Elizabeth Hurley to squirt their fragrance and Daniel Craig to handle their gadgets. Neurologists at Erasmus University in Rotterdam report that our ability to weigh desirability and value is knocked awry if an item is endorsed by a well-known face. This lights up the brain’s dorsal claudate nucleus, which is involved in trust and learning. Areas linked to longer-term memory storage also fire up.

Our minds overidentify with celebrities because we evolved in small tribes. If you knew someone, then they knew you. If you didn’t attack each other, you were probably pals.

Our minds still work this way, giving us the idea that the celebs we keep seeing are our acquaintances. And we sorely want to be like them. Humans are born imitators: this talent enabled us to develop far quicker than our competitors could via biological evolution alone. One chimp can watch another poking a stick into an anthill and mimic the basic idea, but only humans can replicate a technique exactly. We must choose carefully whom we copy and have evolved to emulate the most successful people we see. Thus, many of us feel compelled to keep up materially with celebs, the mythical alphas in our global village.

We’ve also evolved to despise being out of the in-crowd. Brain scans show that social rejection activates brain areas that generate physical pain, probably because in prehistory tribal exclusion was tantamount to a death sentence. And scans by the National Institute of Mental Health show that when we feel socially inferior, two brain regions become more active: the insula and the ventral striatum. The insula is involved with the gut-sinking sensation you get when you feel that small. The ventral striatum is linked to motivation and reward. To stave off the pain of feeling second-rate, we feel compelled to barricade ourselves behind evermore social acquisitions. That kept our ancestors competitively stretching for the next rung of social evolution, but now it has locked us into a Pyrrhic battle because the neighbours can also just about afford the latest status symbols, too.

Infomania

Our brains have an instinctive way of handling information that worked well until very recently: if we are confused or worried by what we learn, we feel driven to learn more. Now, however, technology has brought an info-blizzard. We see, for example, more then 3,500 sales messages a day. More than six trillion business e-mails were sent last year. It’s bewildering, so we feel driven to seek even more information in quest for the one golden fact that explains it all.

The roots of this lie deep. On the savannah where our ancestors evolved, you needed to make the best of all the information you had. Novelty – new faces, shapes and concepts – was rare and would spark a mental conflict between fear and curiosity. It would take strong inquisitiveness to stimulate an early human to explore matters such as: “What happens if I kick that lizard?” The people who explored often won the best chances to feed and breed. Over time, a reward system evolved in primitive brains to encourage information gathering.

It is still busily at work. A University of Southern California study reports that when we grasp a new concept, the “click” of comprehension triggers a shot of heroin-like opioids to reward the brain. The researcher Irving Biederman says human brains have a cluster of opioid receptors in a brain region associated with acquiring new information: we evolved to get high whenever we learn something. “We are designed to be info-vores,” he says. “When you are trying to understand a difficult theorem, it’s not fun. But once you get it, you feel fabulous.”

The reward system is overridden by more pressing needs for food or safety, but on today’s comfy sofas we have no predators or famines, so infomania can run amok, creating a mass desire for scary news, banal texts and celeb gossip. We keep seeking new sources for our mini-kicks because the opioid reward diminishes each time a novel experience is repeated.

Biederman’s scans of volunteers’ brains show they get less stimulation each time they see the same picture. In reply, the media industry offers increasingly quickfire stimuli that squeeze our “duh, seen that” response ever harder, intensifying our novelty addiction and curtailing our attention spans. This causes confusion: a survey by the Henley Centre, the social forecasting company, says that we are a society of info-hoarders, the new-media equivalents of crazy types living in homes crammed with newspapers. More than 70 per cent of people ticked the survey box saying: “I can never have too much information.” But more than half also said that they don’t have time to use the information they already have. One way of trying to cope with this overload is to cram in more information-seeking. Most twentysomethings now watch TV while also being online.

On top of this, our 24-hour rolling-news culture keeps us constantly story-chasing. Our minds fill with exaggerated anxiety as they witness regular reruns of the day’s most shocking images. How many times does one have to see the same bomb-blast to get the idea? The horror is replayed continually, but we learn nothing more. Instead we become convinced that life is dangerous and beyond control. So we feel compelled to watch more news.

This is exacerbated by our primitive brains’ limited sense of geography: if we see footage of a far-off massacre, our minds think it must have happened close by, within range of a Neolithic human’s wanderings. We feel compelled to learn everything about this “nearby” threat. This causes a stressy cycle of continual info-seeking. Some psychology studies suggest that we should limit our news-watching to 30 minutes a day – or risk anxiety-related depression.

Appetite for destruction

Having an overacquisitive, harried, multi-tasking mindset is one of the worst ways in which to approach one of the greatest challenges that unprecedented abundance presents us: food. A quarter of Western adults are obese and a third are overweight. The majority will, it is predicted, be overweight in the next 20 years.

Our appetite will always tell us that food is fearfully scarce. Historically, it has been right. As recently as 1321, one English person in five is thought to have died of famine. First World War British soldiers were on average only 5ft 5in tall. They had grown up seriously malnourished. With food, as with possessions and information, our brains have never before had the need for an “enough” button. Tests by Martin Yeomans, an appetite psychologist at Sussex University, show that we don’t really know when to stop eating. He gave volunteers plates of pasta, but kept switching and replenishing their plates, so that they lost track of how much they were consuming. “One man happily polished off 2kg of pasta at one sitting and thought he’d had a normal portion,” he says.

Our appetite levels are intensified by constant ads and marketing. Our brains fill with reward chemicals at the mere sight of it all. The pleasure response is stronger than the one we get from eating food itself, claims Dr Nora Volkow, the director of the US National Institute of Drug Abuse. This is why food marketing is so dangerous, she says: “It stimulates an old mechanism by which nature ensures that we actually consume food when food is available. We never knew when food was going to be available next.”

This instinct is worsened by haste. Twenty years ago we spent on average 33 minutes over our evening meals. Now it’s 14½ minutes. Meals get bolted as we refuel mindlessly over desks, in front of the telly, reading or on the phone. A 2006 survey found that fewer than 20 per cent of us regularly give our plates our full attention.

But being preoccupied or stressed while eating makes us overconsume, reports the journal Appetite. Your mind fails to experience the full spectrum of pleasure that it can obtain from consuming food. The “I’ve eaten loads, thanks” message fails to get sent from brain to body, and snacky pangs soon return. Kathleen Melanson, a nutrition professor at Rhode Island University, found this when she asked 30 women students to make two visits to her lab. Each time they were given a large plate of food and told to eat as much as they wanted.

When they were told to eat quickly, they consumed 646 calories in nine minutes, but when they were encouraged to pause between bites and chew each mouthful 15 to 20 times, they ate only 579 calories in 29 minutes. They also said they enjoyed their food more, felt fuller at the end of the meal and still felt fuller an hour afterwards. “Satiety signals clearly need time to develop,” Melanson says. Other research indicates that it takes 20 minutes for your brain to realise that your stomach is full, so taking time to chew undistractedly enables your mind to keep up with your golloping.

© John Naish 2008. Extracted from Enough: Breaking Free From the World of More (Hodder & Stoughton, £16.99), to be published January 24. It is available from Times BooksFirst for £15.29, p&p free: 0870 1608080 or visit timesonline.co.uk/booksfirst





This is not Springgrove Policy!

1 03 2009

My sister found this 

Dentist fined over denture row

8:43AM Saturday February 21, 2009

 

Source: Reuters

(Source: ONE News)ONE News

A German court found a dentist guilty of assault for forcibly extracting the dentures from a patient who did not pay a bill.

Chirin Kolb, a reporter for the Suedwest Presse newspaper, said the dentist, 57, apologised to the municipal court in Neu-Ulm after he was fined 6,000 euros for going to the woman’s home and taking the false teeth from her mouth.

“His lawyer read a statement expressing remorse and he apologised, saying he just blew a fuse because he was under a lot of professional and personal stress,” Kolb told Reuters.

He was trying to collect 700 euros ($880) not covered by her insurance.

The woman appeared in court with no teeth and said she did not want to wear dentures again because of the distress the incident had caused.





The Brits In London – great fun but we missed you all!

1 03 2009
we really missed you guys

we really missed you guys

Dawn and I are back from London today after talkinhg to a group of Dental Practices about how we have made Spring Grove Clinic a success.

The course was run by Independent Seminars, and is called ‘The Brits – how we did it’. Details can be found at http://www.independentseminars.co.uk.

We gave a 45 minute presentation on how we have created a successful, profitable, and dynamic Private Practice in the East End of Glasgow.

How Did I Do It?

The answer is that I couldn’t have done it firstly without Dawn and secondly without the team of people at Spring Grove.

I would like to thank most sincerely, all the staff.

1.Gillian you are a fabulous manager, a leader and a good friend.

2.Diane, you’re enthusiasm is exceptional and your hard work and bright attitude is a model of how a team member should be.


3.On the clinical side, Stacey and Natalie, I am so grateful for all you effort, patience and hard work in dealing with the pressures put on you and the high expectation that I have of my Clinical team.

4.Jacqui and Pylliss, our staff hygienists, both new to Spring Grove, thanks for blending in so well and I am looking forward to hearing and acting on your new ideas and initiatives.

Most of all to the patients at Spring Grove, thank you very much for helping the business grow and develop. 

thanks to all..

sounds a bit like an Oscar acceptance speech!

 

Dawn on the train

Dawn on the train

Thank you all.